Privacy Policy
Privacy and Confidentiality Statement
We value your concerns and interest regarding the privacy of your data on the internet. This policy has been prepared to help you understand the nature of data we collect from you when you visit our website or use the Lothgha app on smartphones and how we deal with this personal data.
Browse the site and use the app
We appreciate your concerns and interest in the privacy of your data on the internet. This site or application was not designed to collect your personal data from your computer while browsing the site or using the Lothgha application on your personal phone, but only the data you provide knowingly and voluntarily will be used.
IP Address
Privacy Policy
Network Scans
The scans we conduct directly on the network allow us to collect specific data such as the data requested from you regarding your view and feeling towards our site. Your responses are of utmost importance and appreciated as they enable us to improve our site, and you have complete freedom and choice in providing data related to your name and other information.
Links to Other Websites on the Internet
Our website may include links to other websites on the internet and we are not responsible for the data collection methods of those sites. You can view the privacy policies and content of those sites that you access through any link within this site.
Disclosure of Information
We will at all times maintain the privacy and confidentiality of all personal data we obtain. This information will not be disclosed unless required by any law or when we believe in good faith that such action will be required or desirable to comply with the law, or to defend or protect the property rights of this site or its beneficiaries.
Data necessary to execute the transactions requested by you
When we need any data specific to you, we will ask you to provide it voluntarily. This information will help us contact you and fulfill your requests where possible. The data provided by you will never be sold to any third party for marketing for their own benefit without obtaining your prior written consent unless it is done on the basis that it is within collective data used for statistical purposes and research without including any data that can be used to identify you.
Contact Us
All data provided by you will be treated as confidential. Forms submitted directly on the network require the provision of data that will help us improve our website and application. The data provided by you will be used to respond to all your inquiries, comments, or requests from this website or application.
Technical Support via WhatsApp
When contacting Lothgha app customer service via WhatsApp, all the information you provide them such as country, age, type of problem, and your struggle around it, etc., may be used in analyzing customer data and in developing our services and may be shared with developers to improve the user experience on the website and app.
Remote Speech Therapy Sessions
When you book online speech sessions with Lisping App experts, no third party can attend those sessions; they are only between you and the specialist. The specialist is committed to maintaining the confidentiality and privacy of your data. However, the application allows us to record these sessions for the purposes of improvement, ensuring the quality of the service and development. We can also extract some data from them for research purposes without disclosing any personal information. The application and the parties responsible for the service have knowledge and information about the people who have booked sessions within the application.
Support Groups
All support groups are recorded and the application has the right at any time to use them or publish them in full or in clips at any time and on any platform.
Personal Information During Sessions
The specialist may be asked to provide the application with specific information about the client they conducted the session with to improve the user experience and enhance our service. This information may include the client's name, age, country of residence, and the issue they are facing.
Reviews and Opinions
You may be asked to provide us with your evaluation and opinion on the session or support group you participated in, and once we receive these evaluations and opinions, we have the right to publish them within the application or share them with a third party or publish them on social media platforms.
Success Stories
By sharing your success story with us, you authorize us to publish it as one of the success stories within the application or on social media platforms or third parties, including all the information you provided to us.
Amendments to the Privacy and Confidentiality Policy
We reserve the right to modify the terms and conditions of the Privacy Policy if necessary and when appropriate. Changes will be implemented here and you will be continually notified of the data we have obtained, how we will use it, and the party we will provide it to.
Finally
Your concerns and interest in the confidentiality and privacy of data are of utmost importance to us. We hope to achieve this through this policy. "As part of our commitment, we welcome all your comments by contacting us "Technical Support" on any of our policies" This policy was updated and written on May 11, 2024 (Gregorian calendar).
